Model Issues
1. How to unlink an account
Please send your account ID and contact information to contact@siliconflow.cn. After verification, we will process it within 15 working days.
2. How to invite others
- Log in to the SiliconCloud website via your computer.
- Click on the left sidebar “My Invitations” — “Copy Invitation Link”.
- Share the invitation information.
- Specific information about successful invitations will be displayed on the “My Invitations” page.
There are three invitation methods to choose from: QR code, invitation code, and invitation link.
3. Why can’t my phone number be registered or bound?
To ensure the security of user accounts and service experience on the platform, we have placed registration and binding restrictions on certain phone number segments that may pose security risks (such as those from some virtual operators). This measure aims to provide you with a safer and more stable service environment and reduce potential interference or impact caused by malicious activities on normal use.
We recommend that you use a regular phone number provided by common Chinese mainland operators (such as China Mobile, China Unicom, and China Telecom) for registration or binding.
If you are using a legitimate phone number but still receive an error message, we suggest trying a different number.If you still have questions, you can add the WeChat of the customer service assistant, and we will assist you promptly.